Full story
Steve received some disgraceful service from Maplins Electronics in Eden Walk Shopping Centre,
Kingston, London yesterday and went off on a rant about the unfortunate incident this morning. He’s right to highlight it because far too many people put up with unacceptable, lazy service in shops. From Steve’s blog on the LBC website:
“Why do people put up with poor service in shops? Well not me – if I get treated poorly I’ll take my business elsewhere. If they can’t be bothered to treat me politely, I won’t hand over my cash.”
Well said Steve, and well done on getting your money back. Everybody needs to follow Steve’s example. If the service is dreadful, shop elsewhere. If the queues are too long, dump your shopping basket on the counter and go elsewhere.
Listen to Steve Allen live:
Monday to Friday 5-7am and
Sunday 8-11am on 97.3 FM (London) and
Sky 0124 or http://www.lbc.co.uk
Listen to Maplin’s statement on Steve’s shoddy treatment here: http://uk.youtube.com/watch?v=u93EesSipNM
Duration : 0:10:8
[youtube KSZr0Rf9CdY]
Comments
25 comments so far.
@manoukahoney hes …
@manoukahoney hes such a wanker. me and my friends skate in a car park sometimes near his trampy flat and he comes out and gets all cross. he even threatened to follow my mate to school before. what a paedo!!
Maplins Kingston : …
Maplins Kingston : Twinned with Homebase, Roundhay Road, Leeds.
Class clip!
Class clip!
Very good, I have a …
Very good, I have a policy that if there is no price on an item, i don’t buy at all, I should not be expected to hunt around for the price or chase staff. The main problem with high street retailers (Curry’s/PC World are the worst in my opinion) is that they simply don’t care about the customer, they are too big to care.
What a cunt… I’ve …
What a cunt… I’ve never had a problem in Maplin.
LOOOOOL
LOOOOOL
Drama queen!
Drama queen!
oh to be paid to …
oh to be paid to complain! 2nd best job in the world. we know what the first is.
maplins kingston …
maplins kingston has got terrible customer service they employ students from the nearby college and frankly they dont give a shit
Steve Allen is like …
Steve Allen is like MLK. Righting the wrongs of the world. What a guy and so nice aswell!
lick my shoes lol
lick my shoes lol
“luckily I have the …
“luckily I have the gift of sight” haha classic!
I Think Mr.Steve …
I Think Mr.Steve Allen, your a legend in the game, yuur a hilarious to listen to, just keep it up matey!! Peace
yeah but you can …
yeah but you can get your full address from your postcode
Why do they ask for …
Why do they ask for your postcode ???? particularly if you’re paying by cash – really annoys me!!! they do not need it and its a matter of privacy – they can p*ss off!!! . Rude service really annoys me he deffo did the right thing.
For God’s sake, …
For God’s sake, what’s the problem with giving them your postcode? They didn’t ask for your full address (apparently).
Steve Allen is the …
Steve Allen is the best person on radio
Why don’t you get a …
Why don’t you get a life! They are not giving you a bag because they don’t have to ask you! Try recycling!
Well I worked for a …
Well I worked for a branch of Maplin over 9 years ago, and I can quite catagorically state that the attitude of this man, and everyone else on here who’s seen fit hurl mindless and unjustifiable abuse and insults at us retailers, is one of the main reasons I no longer work for the company. The only 2 things I will agree he made a valid point on is that he should have been greeted and aknowleged by the staff, and that they shouldn’t have argued when he refused to give his post code.
It looks like the …
It looks like the Maplin oiks are organising themselves to reply on here, as they sit with the yellow taste of antiseptic and puss around their spotty faces and piercings. yuk.
Yes, I found …
Yes, I found Hounslow branch were helpful.
I fully agree with …
I fully agree with your view on the staff of this store. If you don’t like working in a shop/store find a different job. You as a shop worker are at some point a customer, do you want to be treated badly?. I wish more people were like Steve and stood up to staff of the type he encountered. Good manners and a smile cost nothing, its part of your job after all.
Marion – shop worker for ten years and proud to be one.
Maplin Edgware Road …
Maplin Edgware Road is no better….
Read the language …
Read the language and the poor pelling of the Maplin staff –I think he has a point–
Obviously no hopers earning a small salery
Pay peanuts you get monkeys!
so funny steve, …
so funny steve, gave my website a plug on he’s show once aswell, yes he’s a drama queen, but i’d rather have him than some wooden top like vernon kay!!!!!!!!!